Privacy Policy

The YMCA of Perth is committed to observing all the principles set down in the Commonwealth Privacy Act (1988), in particular the Privacy Amendment (Private Sector) Act 2000.

1.0 NATIONAL PRIVACY PRINCIPLES
Set out below is the YMCA of Perth’s response statement to the ten National Privacy Principles (NPPs) :

NPP 1
Collection

We collect information from clients and members, participants, staff, volunteers and visitors, solely to carry out our function as an Association providing family and community services.

Where possible, information is collected directly from an individual. Where information is collected from a third party, the individual will be informed or may reasonably expect that we have been given such information. For example, volunteers will be told, or may be reasonably expected to know, that we have already received some information from the Volunteer Organisation.

The YMCA of Perth does not collect, use or disclose personal information about anyone under the age of 18 unless it has the consent of a parent or legal guardian.

NPP 2
Use and Disclosure

Client and / or member information is generally used for its primary purpose (the purpose for which it was collected). It may also be used for a closely related secondary purpose where the client’s needs have changed or become extended. For example, a client may provide information when joining one of the YMCA’s programs. Later on, the client may join a different program or be referred to a different provider – in either case some information may be passed on.

Some information is used in a secondary manner for direct marketing, to raise funds for the YMCA of Perth. When we use information for direct marketing, we provide our contact with the opportunity to modify or decline any further marketing from us.

The YMCA of Perth may use personal / health information for :

• Programs and service provision
• Administration
• Training
• Payroll
• Research and development purposes

The YMCA of Perth may disclose information to organisations / individuals outside the organisation in order to provide the range of services and programs offered.

Disclosure of personal and health information will be in accordance with the National Privacy Principles.

NPP 3
Data Quality

We make all reasonable effort to ensure our information is accurate and current.

NPP 4
Data Security

We treat all information provided to us as confidential. We ensure that all records provided to us are kept in a secure manner and are available only to those persons authorised by the YMCA of Perth to have access to them (electronic as well as hard copy files).

Health information will be retained for a minimum of 7 years following the last occasion on which service was provided. Where information was collected while the individual was a child it shall be retained until the individual is 25 years old, or for 7 years, whichever is the greater.

NPP 5
Openness

This Privacy Statement is designed to comply with the requirement that organisations have a freely available policy document outlining its information handling practices.

NPP 6
Access and Correction

We will provide an individual with access to the personal information we hold about that individual, for the purpose of reviewing and / or correcting details. We reserve the right to take reasonable steps to confirm that the person seeking access to the information is the person to whom the information relates, or is otherwise entitled to access the data.

The full text of this NPP lists exceptions to this right, mainly where access to the information may impact adversely on the individual or others. In this event, we would consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties.

The request will be processed within 30 days, however, there may be a delay while we ascertain the appropriateness of providing access to some classes of data. It is possible that there may be a reasonable cost associated with extracting information.

If we deem it necessary that access to information be denied, we will provide a reason for that denial.

NPP 7
Identifiers

The YMCA of Perth may be required to collect an individual’s identifier such as Tax File number, Medicare number of Social Security number for the provision of services. These identifiers will only be disclosed to agencies as required by law.

NPP 8
Anonymity

Individuals are able to act anonymously where it is practical and lawful to do so and where doing so does not affect our provision of services. For example, the YMCA of Perth will accept anonymous donations.

NPP 9
Transborder Data Flows

The YMCA of Perth does not transfer any personal information interstate or overseas without the consent of the individual.

NPP 10
Sensitive Information

This covers a range of issues such as race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, health information, sexual inclination, criminal record, handicap and others.

The YMCA of Perth does not collect sensitive information except with the client’s consent or where required by law. The full text of the NPP lists other circumstances under which this information might be collected.

2.0 CONSENT
Notwithstanding the above statement, our clients and visitors hereby understand that by acquiring or using the YMCA of Perth’s services, products or facilities, individuals consent to the reasonable collection, use and disclosure of personal information.

3.0 COMPLAINTS PROCEDURE
Formal complaints regarding the manner in which personal information is collected, used, or disclosed will be handled in accordance with the YMCA Complaints Handling Procedures.